Disclosure: I’m a Capsule partner and this post contains affiliate links. If you sign up through my link I may earn a commission. Opinions expressed here are my own and based on hands‑on experience.
Capsule just unveiled its Certification Program, a hands‑on initiative designed specifically for Solution Providers. According to the announcement, the program deepens your Capsule knowledge, boosts credibility with clients and unlocks partner perks. If you’ve been looking for a way to set yourself apart from other consultants or agencies, certification is your next step.
The program offers tangible benefits that go beyond a simple badge. Certified Solution Providers receive a digital badge to showcase their status, get listed in Capsule’s official partner directory and gain access to private community channels and beta testing groups . Regular check‑ins with Capsule’s team and early access to new features mean you’re always one step ahead of the competition. These perks help build trust with clients, provide opportunities to learn about upcoming functionality and create a supportive network of like‑minded professionals.
Structured training that drives real results
Becoming certified isn’t just about receiving a badge; it’s about developing a deep understanding of Capsule. Capsule promises to streamline your onboarding experience, expand your knowledge of the CRM’s core features and help you deliver high‑impact demos to prospective clients . There’s a short technical assessment to validate your expertise and the program includes support through your first two customer wins. In other words, it’s practical training with a clear return on investment.
For those unfamiliar with Capsule, the company offers free tours and webinars to help you decide if the platform is right for your business. A recent platform tour invited attendees to discover tips for getting started, understand how Capsule’s functionality stacks up against competing CRMs and hear answers to top questions.
These sessions are a great complement to the certification journey because they give you a bird’s‑eye view of the platform before diving into the details.
Why Capsule remains a favourite among small businesses
Capsule built its reputation on being smart, simple and approachable . Unlike sprawling enterprise CRMs, Capsule focuses on providing the essentials that small and medium‑sized businesses need to stay organized and nurture customer relationships. The core feature set includes contact and task management, sales pipelines, opportunity management and sales analytics .
Capsule’s mobile app makes it easy to manage leads on the go, and the CRM integrates with popular tools like Microsoft 365, Google Workspace, Mailchimp, Xero and QuickBooks . These integrations simplify your workflow so you can track contacts, deals and marketing activities without switching between multiple systems.
As Capsule’s comparison guides show, even the free or starter plans deliver generous allowances. For example, the free plan provides 250 contacts and 25 custom fields while still supporting Gmail and Outlook integrations, repeating tasks and customizable pipelines. This balance of simplicity and functionality—combined with transparent pricing and dependable customer support—makes Capsule a compelling choice for businesses that don’t want to pay extra for features they won’t use.
Ready to get certified?
Capsule’s Certification Program is an opportunity to elevate your expertise while offering clients more value. You’ll earn a digital badge, be featured in the partner directory and gain early access to new product features . With structured training, a short technical assessment and ongoing support, the program ensures you’re equipped to help customers succeed with Capsule . If you’re not yet a Solution Provider, now’s the perfect time to join the program and tap into Capsule’s growing community.
Use my affiliate link to explore Capsule’s CRM, sign up for a free trial and start your certification journey today: Get Certified with Capsule.
